Effective Date: 13/05/25
At PB Sustainability, your personal privacy is important to us. This notice explains how we collect, store, manage, process, and protect your personal information. It lets you know the types of information we might hold, how and where we’ll use it once it’s been collected and how we will keep it safe. We’ll always aim to be very clear when we ask you to share any information with us and won’t do anything unexpected.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, or other similar contact details.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.
- Communication Data: Records of any communication you send to us, including customer support inquiries or feedback.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: To operate, maintain, and enhance the functionality of our website.
- To Communicate with You: To respond to your inquiries, provide customer support, or send promotional offers (with your consent where necessary).
- To Personalize Your Experience: To tailor content, advertising, and promotions based on your preferences and interactions.
- To Comply with Legal Obligations: To fulfil legal and regulatory requirements and respond to lawful requests.
3. Sharing Your Information
We may share your personal information in the following situations:
- Service Providers: With third-party service providers who assist us with business functions such as payment processing, email communication, and website hosting.
- Legal Compliance: To comply with legal obligations or when disclosure is necessary to protect our rights or prevent harm.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmitting data over the internet or storing data electronically is completely secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interaction with our website and to enhance your browsing experience.
6.1. What Are Cookies?
Cookies are small text files stored on your device that allow us to recognize your browser and track usage patterns.
6.2. Types of Cookies We Use
- Essential Cookies: Necessary for the operation of the website.
- Performance Cookies: Help us understand how visitors interact with the website.
- Functional Cookies: Provide a more personalized experience.
- Targeting/Advertising Cookies: Deliver personalized advertisements based on your browsing behavior.
- Social Media Cookies: Set by third-party social media platforms to allow content sharing.
6.3. Managing Your Cookie Preferences
You can manage your cookie preferences through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
6.4. Consent to Cookies
By continuing to use our website, you consent to our use of cookies and similar tracking technologies as described in this Privacy Policy.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request the correction of any inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal data under certain conditions.
- Objection: The right to object to the processing of your personal data for certain purposes.
- Portability: The right to request that we provide your data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: If we rely on consent to process your personal data, you may withdraw that consent at any time.
To exercise your rights, please contact us at info@pbsustainability.co.uk. We will respond to your request in accordance with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
- Email: info@pbsustainability.co.uk
- Phone: 0151-691-6685
- Address: Office 64
The Old School, Liscard Road, Wirral,
Merseyside CH44 5TN
